Hello, I downloaded the 2017 S1 in July 2017 but for the past few months, when I open Studio, it tells me an update is available. But in my account, no update is available. It says update available 0. So can anyone tell me what's going on ?
Hello, I downloaded the 2017 S1 in July 2017 but for the past few months, when I open Studio, it tells me an update is available. But in my account, no update is available. It says update available 0. So can anyone tell me what's going on ?
Hi Julie Porter,
When you open Studio, if you have Automatic Updates ticked, you are informed every time there is an update available and you have to accept and download it for it to go ahead and install.
On your account under Licenses you will see 'Available Upgrades'. This does not refer to automatic updates. It refers to upgrades, e.g. a new version, to download from the Licenses page and install manually, rather than automatically via the automatic update function within Studio or MultiTerm.
You will sometimes be referred to your account by the automatic updates dialog, e.g. when there is a cumulative update (CU) which will be bigger than the usual updates and needs to be downloaded and installed manually.
I hope this explains the difference adequately.
All the best
Alison
Hi Julie Porter,
When you open Studio, if you have Automatic Updates ticked, you are informed every time there is an update available and you have to accept and download it for it to go ahead and install.
On your account under Licenses you will see 'Available Upgrades'. This does not refer to automatic updates. It refers to upgrades, e.g. a new version, to download from the Licenses page and install manually, rather than automatically via the automatic update function within Studio or MultiTerm.
You will sometimes be referred to your account by the automatic updates dialog, e.g. when there is a cumulative update (CU) which will be bigger than the usual updates and needs to be downloaded and installed manually.
I hope this explains the difference adequately.
All the best
Alison