I cannot log into Trados on my second computer (Studio 2011, Freelance Plus).

Question

I cannot log into Trados on my second computer (Studio 2011, Freelance Plus). The system keeps asking me to activate the license? I'm about to lose all my progress and the job is due in 5 hours. Please help!

Paul · Answer

Hi Elena Markina-Harrison , 
 
Assuming 20111 is the only licence you have then you should try resetting the licence. You can reset your own license by using the Self Service option in your MySDL account for SDL Trados 2011 and SDL Trados Studio 2014. 
 
Use this KB article ( gateway.sdl.com/.../communityknowledge ) and follow the instructions. 
 
If you have upgraded 2011 and just left this running on your second computer while you have a more recent version on another, then you have probably lost all ability to access this now. In this case just take a copy of the project files off your second computer and put them onto your main computer. Then you will be able to continue the work with whatever version of the software you are using now. 
 
Regards 
 
Paul

Trados Portfolio > 2. Licensing and Installation

I cannot log into Trados on my second computer (Studio 2011, Freelance Plus).