Hello,
I bought an upgrade to 2017 from 2014, with free upgrade to 2019.
I successfully downloaded 2019 but cannot find license for it. On the license portal, it only shows 'upgrade to 2017'
How can I upgrade from 2014 directly into 2019?
Thank you.
Paul Filkin | RWS Group
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Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hi kaori kawakami , hi Paul,
I'm glad it worked. I'll delete my entries so that they don't lead others to do more than they have to in order to solve the situation.
kaori kawakami - if you would tick Paul's reply as correct, that will lead others to do the right thing straight away.
All the best,
Ali
Dear Alison Field
Thank you so much for your kind attention. No I bought 2017 but waited for 2019 to be released so that I can only install once.
And as Paul mentioned below, when I click on 'Upgrade to 2017' the new option of 'Upgrade to 2019' automatically appeared.
Anyway, thank both of you, Alison Field and Paul and wish you all the success!!
Kaori
Dear kaori kawakami
You're very welcome. I hope you enjoy the wonderful product that is Studio 2019!
Have a good week,
Ali :)
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