How to license SDL Trados Studio 2017 with a SDL Trados Studio 2019 single-user license key?

Question

Hello everyone! 
 
 In case you are the owner of a SDL Trados Studio 2017 single-user license key and you are about to upgrade to 2019 version note that you will still be able to use Studio 2017 software after the upgrade. The following Knowledge Base article will show you how: 
 https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0033848 
 
 Best regards, 
 Cristian

Paul · Answer

Thanks for sharing your knowledge on this one Cristian Cozma ...

Lydia Simplicio · Answer

Hello Dolores Bonaparte , 
 
First of all i can confirm that you have upgraded your license correctly in your SDL account. This means the 2017 activation code is no longer available and that you now only have Studio 2019 activation code available. 
 
Now all you need to do is ensure that you have both Studio 2017 AND Studio 2019 downloaded and installed on the same machine. 
Once installed- please open Studio 2019 ONLY- when doing so - you will be warned that the Studio 2019 application is in TRIAL mode OR that you need a license to continue- 
In either case- please select the Activation option- then copy and paste the Studio 2019 activation code (begins with e4c....). 
You will then see a message that activation is successful. 
You can now open Studio 2017 (which relies on the 2019 activation code) and or Studio 2019 and work as you wish.

Lydia Simplicio · Answer

Hello Dolores Bonaparte , 
 
Please refer back to my original reply from the 3rd January. 
It appears that you want to activate Studio 2017 and Studio 2019 separately- this is NOT possible as you have 'upgraded' the license. 
To run Studio 2017- you must have installed Studio 20419 on the SAME machine where you have 2017 installed. 
Assuming you have installed 2017 and 2019 on the same machine- simply open Studio 2019 activate- and now you should be able to open 2017 with no issues. 
If there is still a problem - simply deactivate 2019- wait a few minutes and then reactivate (only 2019) and the issue should be resolved.

Lydia Simplicio · Answer

Hello Dolores Bonaparte , 
 
Thanks for the video- Sorry I missed your original reply. 
 
It appears that you never had 2017 installed - therefore once the countdown expires- the message will disappear and no longer be displayed. 
I have seen this a couple of times so its nothing to worry about as you can continue to work in 2017/2019

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How to license SDL Trados Studio 2017 with a SDL Trados Studio 2019 single-user license key?