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Hello,
I upgraded my 2017 license and when I tried to use the new license to activate Studio 2019, I got an error message (about the date not yet reached).
So I closed Studio and when I try to launch it now I keep getting the message "No license type found":
<?xml version="1.0"?>
-<SDLErrorDetails time="18/08/2018 7:43:32 PM">
<ErrorMessage>No license type found.</ErrorMessage>
-<Exception>
<Type>Sdl.Common.Licensing.Provider.Core.Exceptions.LicenseTypeNotFoundException, Sdl.Common.Licensing.Provider.Core, Version=15.0.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
<HelpLink/>
<Source>Sdl.Common.Licensing.Provider.Core</Source>
<HResult>-2146233088</HResult>
-<StackTrace>
-<![CDATA[ at Sdl.Common.Licensing.Provider.Core.SingleFeatureLicenseTypeMapper`1.GetLicenseType(IProductLicense productLicense)
at Sdl.Common.Licensing.Provider.SafeNetRMS.ProductLicense.GetLicenseType()
at Sdl.Common.Licensing.Provider.SafeNetRMS.ProductLicense.get_LicenseType()
at Sdl.ProjectApi.Licensing.LicenseHelper.IsLicenseVersion(IProductLicense license, LicenseVersion version)
at Sdl.ProjectApi.Licensing.LicenseHelper.IsFeatureLicensed(IProductLicense license, LicenseFeatures feature)
at Sdl.TranslationStudio.Common.LicenseUtils.get_HasDcLicenceCheckFailed()
at Sdl.TranslationStudio.Common.Licencing.LicensingService.ShouldShowLicenseManager()
at Sdl.TranslationStudio.Common.Licencing.LicensingService.StartupLicenseCheck()
at Sdl.Desktop.Platform.Implementation.Studio.Run()
at Sdl.TranslationStudio.Application.ApplicationStartup.RunApplication()
at Sdl.TranslationStudio.Application.Launcher.RunApplication()]]>
</StackTrace>
</Exception>
-<Environment>
<ProductName>SDL Trados Studio</ProductName>
<ProductVersion>15.0.0.0</ProductVersion>
<EntryAssemblyFileVersion>15.0.0.29074</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 10 Home</OperatingSystem>
<ServicePack>NULL</ServicePack>
<OperatingSystemLanguage>1033
Could that be because Studio 2017 isn't installed on the computer where I have installed Studio 2019? (I am migrating to a new computer)
Thank you
