Hello,
I have a problema with Trados, every time I download a file for translation this message appears:
Do you have a clue of how can I fix it? I've tried already the solution of Re instaling the program but the problem presist.
Thanks.
"
Hi María Isabel Gallardo de Lucas
Check for any pending updates for your Microsoft Windows operating system and make sure they are installed. Click on this link for more information about how to update Windows:
https://support.microsoft.com/en-us/help/3067639/how-to-get-an-update-through-windows-update
Also, please make sure Trados Studio and Multiterm are updated to the same latest version.
Finally please try the steps provided in this documentation article:
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0034055
Please let us know how it goes!
Kind regards,
Oana Nagy | RWS Group
_____________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hi María Isabel Gallardo de Lucas
Check for any pending updates for your Microsoft Windows operating system and make sure they are installed. Click on this link for more information about how to update Windows:
https://support.microsoft.com/en-us/help/3067639/how-to-get-an-update-through-windows-update
Also, please make sure Trados Studio and Multiterm are updated to the same latest version.
Finally please try the steps provided in this documentation article:
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0034055
Please let us know how it goes!
Kind regards,
Oana Nagy | RWS Group
_____________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hello Oana,
Thank you so much for your answer. I already solve the problem by reseting to basic settings.
Regards,
Isabel
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