Problems logging in to Trados Studio 2019

When I want to log in to my account, I get an empty window where I can either sign in using an API key or I can click on a link leading me to SDL Support Article 000001399 .This does not help.

Screenshot of Trados Studio login window with options to sign in using an API key or a link to SDL Support Article 000001399.

So far, I tried renaming the Studio 2019 folder C:\Users\[user]\AppData\Roaming\SDL\SDL Trados Studio\15.0.0.0 and repairing Studio 2017 and MultiTerm 2019. Strangely enough, there is no instance of Studio 2019 in System Control.

My Studio version is 15.2.4.1693

Thanks for your help in advance!



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[edited by: Trados AI at 11:34 AM (GMT 0) on 4 Mar 2024]
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