Hello everybody,
I have Studio 2017 on my old computer. I bought Studio 2019 (2017=> 2019) to upgrade and I bought a new computer. My question is : should I have to deactivate Studio 2017 from my old computer to install Studio 2017+update Studio 2019 or can I install only Update Studio 2019 on my new computer?
Thank you in advance for your answers.
Sandrine
From the moment you have processed your upgrade in your SDL account, the 2017 needs to be on the same PC with the 2019 version in order to work. If you just purchased the upgrade and did not process it yet then I would recommend to
1. transfer the 2017 from the old PC to the new one
2. process the upgrade in your SDL account
3. and install the 2019 version on the new PC also .
For the transfer of the 2017 from the old PC to the new one please check the below link that contains the steps to follow
Hope this helps
Best regards
Loredana
From the moment you have processed your upgrade in your SDL account, the 2017 needs to be on the same PC with the 2019 version in order to work. If you just purchased the upgrade and did not process it yet then I would recommend to
1. transfer the 2017 from the old PC to the new one
2. process the upgrade in your SDL account
3. and install the 2019 version on the new PC also .
For the transfer of the 2017 from the old PC to the new one please check the below link that contains the steps to follow
Hope this helps
Best regards
Loredana
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