SDL Trados 2019 crashes all the time

Dear all,

since a few weeks, I can only translate a few segments until Trados just closes down, mostly without a message. If I get a message (once out of 10) it is the one below. I saw that more people had this problem, so I tried out a few things.

I checked on Trados updates (2019 SR2 15.2.5.2145) and repaired Trados and MultiTerm, renamed (resetted) the folder (also renamed basesettings, plugincache and usersettings), did a Windows 10 update (and checked the update history) and I updated the driver. Nothing helped :-(

It happens to small and big files from different companies - impossible to work.

Error message in Trados Studio indicating a memory access issue with instruction at 0x0000000077480C8 referring to memory at 0x000000005722BE70. The read operation could not be performed in memory.

Does anyone have an idea? I would be really grateful for help since it has been taking me hours and hours.

Kind regards

Katrien Vertommen



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[edited by: Trados AI at 11:36 AM (GMT 0) on 4 Mar 2024]
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