Hello, I'm having a probem with Force Reset. My computer had to be reformatted and I could't deactivate my license. I can't reinstall SDL Trados because of an activation error, and the Return License button doesn't appear on my SDL account. I have an student license. What can I do?
If you struggle to reset your own licence then just submit a licensing request. This can be achieved really quickly using this link:
gateway.sdl.com/liveagentlicensing
You have two options:
1. Submit a case using a webform
2. Use live chat to get a licence reset
You want to use the second option.
Paul Filkin | RWS Group
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You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thanks, the chat support was very useful. The engineer was able to help me with my license. It is solved now.
Thanks, the chat support was very useful. The engineer was able to help me with my license. It is solved now.
Excellent... thank you for letting us know.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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