Hello everybody,
A client of mine has a problem installing Trados Studio 2014. Installation fails with the following error message:
downloading failed with HRESULT= - 2146697211
As I can see from log, it happens when vcredist_x86.exe is downloaded.
Any advice would be appreciated. 
Stay safe and healthy!
Valentinas
Hello Valentinas Kulinic ,
Without the full error stack its difficult to diagnose the issue properly.
Its always a good idea to post the full error stack- along with the operating system and as much info as you can provide
However I will assume in this case that the prerequisites arent installing correctly
Go to : C:\ProgramData\Package Cache\SDL\Dependencies and run all the Prerequisites for Studio 2014 from here. If you have a warning/error message for some of them just continue with the next one. (eg)
Then go to : C:ProgramData\Package Cache\SDL\SDLTradosStudio2014_SP1\modules and run the below .msi files :
TranslationStudio3.msi
TradosCompatibility2.msi
WorldserverComponents.msi
The user will need to have Admin rights on the machine
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hello Valentinas Kulinic ,
Without the full error stack its difficult to diagnose the issue properly.
Its always a good idea to post the full error stack- along with the operating system and as much info as you can provide
However I will assume in this case that the prerequisites arent installing correctly
Go to : C:\ProgramData\Package Cache\SDL\Dependencies and run all the Prerequisites for Studio 2014 from here. If you have a warning/error message for some of them just continue with the next one. (eg)
Then go to : C:ProgramData\Package Cache\SDL\SDLTradosStudio2014_SP1\modules and run the below .msi files :
TranslationStudio3.msi
TradosCompatibility2.msi
WorldserverComponents.msi
The user will need to have Admin rights on the machine
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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