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I keep receiving this message when installing SDL 2021 CU1. I had previously uninstalled 2019 version and cannot reinstall this one either due to the same problem.
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[edited by: Trados AI at 11:40 AM (GMT 0) on 4 Mar 2024]
I keep receiving this message when installing SDL 2021 CU1. I had previously uninstalled 2019 version and cannot reinstall this one either due to the same problem.
Please try to close\disable your antivirus and install Studio using admin rights.
If this doesn't work install 7zip (direct link below), right click the installer and navigate to 7Zip. Here select the "Extract Here" option.
After the extraction is complete you should have a SDLTradosStudio2021 folder and a Modules sub folder. Double click on the TradosStudio.msi file there and Studio 2021 should be installed when the process is complete.
https://www.7-zip.org/a/7z1900-x64.exe
Bogdan
Thank you for your help.
Unfortunately that did not work and the files you mentioned are not available in that link.
Yes of course. You need to right click the Studio installer, go to 7zip in the menu and select "extract here"
Bogdan
Yep, my bad. Thank you for your time with this. Anyway, it seems it doest not work yet: this is the message I get after double click on that .msi
Adrián Levices Casal Support Case Id : 00536616. Support case has been logged for your assistance. Please check your SDL Community email address for updates.