Hello.
I need help on how to force a return license or to deactivate my license.
I have to re-install my Trados Studio in a new computer. I know that to migrate the software to another computer first, I have to return the license but I don't know how to do it.
Please, would be there, in the Support Team, someone that can help me to solve this issue.
Thank you and best regards,
Nanci Marisa Vitola
nancimarisa@live.com.ar
You can reset your own license by using the Self Service option in your MySDL account for SDL Trados 2019 which I believe is your version.
Use this KB article ( gateway.sdl.com/.../communityknowledge ) and follow the instructions.
Given we're seeing a few users having problems I'll create a case anyway so if you get stuck the support team will be able to assist.
Paul Filkin | RWS Group
________________________
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You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Nanci Marisa Vitola Support Case Id : 00539096. Support case has been logged for your assistance. Please check your SDL Community email address for updates.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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