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I can't download the upgrade I purchased weeks ago. Please contact me!!!
Impossible to contact a help desk.
Thanking you in advance,
Audrey Fromont
I can't download the upgrade I purchased weeks ago. Please contact me!!!
Impossible to contact a help desk.
Thanking you in advance,
Audrey Fromont
Why not? Can you provide a few more details of what happens and please note that this is a public forum so don't share anything you would prefer others not to see.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Audrey Fromont Support Case Id : 00541471. Support case has been logged for your assistance. Please check your SDL Community email address for updates.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thank you for your reply. Hallo people on this forum; happy to be part of the community -:) I would like to contact a helpdesk though, but I am continuously being sent to this public forum, It must be possible to contact a help desk?
Even when I click on “ log a ticket” I get stuck in the forum...
I have just logged this for you and you’ll be contacted by the support team.
If it’s important for you to be able to contact technical suppprt whenever you like then you should purchase a support contract.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
