I need to deactivate my active lience.

Question

My old computer is no longer working and I am reinstalling SDL Trados on a new laptop, but I don't know how to deactive the active licence.
I need to do so, because I have 2 active licences, so I can install it in both laptops where I work from.
Thank you!

Monica Ilies · Answer

Hello Ardita Gjeçi 
 In order to deactivate your license, you would have to follow the instructions from this KB article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039271 - the deactivation needs to be performed on both PCs where Studio is activated. 
 As you can see, the available process is for multiple versions. 
 I will also leave the activation article here, just in case you need it: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039555 
 Let me know how it works out.

Monica Ilies · Answer

Ardita Gjeçi Support Case Id : 00543925. Support case has been logged for your assistance. Please check your SDL Community email address for updates.

Trados Portfolio > 2. Licensing and Installation

I need to deactivate my active lience.

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