Sudden death of Trados

Question

Hello, sometimes when I confirm a segment Trados (2021) shuts down without a warning. Sometimes when I do F8. The same was happening with 2017. A colleague of mine experiences the same issue so I'm not alone.

Paul · Answer

Janusz Kubów Support Case Id : 00542473. Support case has been logged for your assistance. Please check your SDL Community email address for updates.

Alison Field · Answer

Hi Janusz Kub&oacute;w 
 If you have installed the latest version of both Studio AND MultiTerm already, this could be a problem caused by lack of RAM available, particularly if you're working on a very large or complex project. 
 When this happens, I have found that turning off any 'extra' functionality that I don't use prevents these sort of crashes and also speeds Studio up, whatever the version. 
 For example, when I'm don't need Fragment Matching/Match Repair, I turn it off... 
 So, here in the Project settings, I do the following: 
 
 Or... if you don't work with projects, i.e. 'Translate Single File', turn off the same settings under File>Options... 
 NB: Individual project settings always overrule the same settings made under File>Options 
 I also close the Fragment Matches window in the Editor View if I'm not using it. Most of my work as a proofreader is done in Review mode so I don't often need Fragment matches... 
 However, if you don't want to turn off Match Repair or Fragment matching, try turning off upLIFT LookAhead via File>Options, here: 
 
 I am not saying that these two features cause the problem, they don't. However sometimes it is a logical solution to turn off RAM-hungry functionality you don't need/use because it makes the software more streamlined, efficient and stable. 
 I hope this helps... 
 All the best, 
 Ali

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Sudden death of Trados

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