My last attempt at solving the problem gave me this answer:
I have no idea what this is about. As far as I know, I have one license, and it was deinstalled on my other computer. There should be one license ready to go on my new computer. Could you pls have a look at this?
Best regards,
Lars Martin Fosse
Can you see whether you can upgrade from 2017 Plus to 2021 Plus? Just guessing as you have a plus licence.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Can you see whether you can upgrade from 2017 Plus to 2021 Plus? Just guessing as you have a plus licence.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
You were right. I tried to upgrade the wrong version. This process has been completely atrocious. Your Shop does not accept orders in Firefox, necessary information is not clearly and immediately available. Normally, the installation process is quick and easy, here it was like breaking into a fortress. Sigh.
Translate
