Hi there,
I need to deactivate my license and reactivate on another PC as my old PC died. This is the message I received: "An error has occurred with your offline-deactivation. If you continue to have problems, please Please log a support request." Could you kindly help?
Thank you in advance,
Laura
laura runello Support Case Id : 00542884. Support case has been logged for your assistance. Please check your SDL Community email address for updates.
Lydia Simplicio | RWS Group
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laura runello Support Case Id : 00542884. Support case has been logged for your assistance. Please check your SDL Community email address for updates.
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
hi there, thanks a lot for helping me with this issue. I have now successfully activate my licence on my new PC.
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