Cannot activate Network license - please help!

Hello

I recently purchased an upgrade to Studio 2021 Pro and activated it on 2 computers (each computer has their own license manager for practical reasons).

It worked fine until I restarted my computer and then got an error message saying that there is no license available. Please see screenshot below.

Error message in SDL License Manager stating 'Provider error occurred, code: 999. Quantity cannot be blank or 0' with an OK button.

Can you please get in contact with me asap? I am ok to have a remote session so thata you can check the issue and reactivate the license for me.

The second computer I activated works fine.

Regards



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[edited by: Trados AI at 11:45 AM (GMT 0) on 4 Mar 2024]
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