Activation code stopped working for a MAJ Trados SDL 2017-2021

We are a small translation company ANGLOFILE located in SW France.

On Wednesday, we purchased an upgrade for all our licenses to Trados 2021.

After installing the LicenseServerManager and activating the licences, things seemed to work, but when I tried to activate it today, the activation code  does not work and will not allow me to activate the license.

I'm trying to manage with the trial version for the moment, but we are running out of options.
Error message in Trados Studio stating 'Activation failed. No license is currently available for the specified activation code.' with an OK button.
This is the error message I get, and I don't understand as we got specific activation codes from your marketing manager.


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[edited by: Trados AI at 11:45 AM (GMT 0) on 4 Mar 2024]
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