How to install Trados Studio 2021

I have purchased  the new Trados Sudio 2021 PLUS (upgrade from 2019)  but am unable to download it or install.  Now I need to work on projects and do not know what to do, please help me, in licences pages I see no option to get the wizard. and I am asked as installion ID which I do not have yet. Can you please help?

Parents Reply
  • I've never seen this issue before, so let's try this.

    1. close Studio

    2. rename this folder
      c:\Program Files (x86)\SDL\SDL Trados Studio\Studio16\HunspellDictionaries\
      to
      c:\Program Files (x86)\SDL\SDL Trados Studio\Studio16\HunspellDictionaries_old\

    3. Open the Windows Control panel. Not the new one in windows as you need to be able to initiate the "Repair" and I'm not sure if the new one offers this option (users tell me they don't see the Repair option and I've never taken time to test this to see otherwise).  So, NOT this:
      Windows Settings screen showing 'Apps & features' with Trados Studio 2021 selected for uninstall or change options.

      You want this, the old fashioned way where I know you have the repair option:
      Control Panel's 'Programs and Features' list displaying Trados Studio 2021 among other installed programs.

    4. Select Trados Studio 2021 and then Uninstall/Change and eventually Repair:
      SDL Chainer dialog box asking whether to Uninstall or Repair the application, with the Repair option highlighted.

    5. Once complete restart Studio and see if it solved your problem.

    Paul Filkin | RWS Group

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    [edited by: Trados AI at 11:47 AM (GMT 0) on 4 Mar 2024]
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