I need to desinstall a license on a PC I do not use anymore

Question

I received the code: 
 gQMTAQAEAAAADAIACDQxZTVkNTA3Aw AEAAAAFAQAESoxTkRLM0o1R1dYWkRV UEYABQAEAAtCE0gABAAAAABJACQxMj dhNDY1NC1jMTJlLTRjMDMtYWFlZi04 ZjQ0MTU4YmQzYzZQAAQAABMJEQAfRU 1TIEdlbmVyYXRlZCBQZXJtaXNzaW9u IFRpY2tldJEBI0EAAVJLAQoqRSBMOE 5WWUJBU3g0d2hPSE1LQjp6YVYyeDdU cjNHYWpOcmhzTDc4UUxoU1YzRklNM0 RybkpRdHpDVVl2ZTpVclZ6VkkwYzpH MEhvR1g1MTF0dTp4Q25sMkxnd2FmM2 c6dTlHZzl1aWxFU2xMUUtMZTlZaUMw aEhleGlYR21PREZGVUh4TDBPWlpBNT ozeXROWHVtcmdnc1g1MjM5IyAiRnJl ZWxhbmNlRWRpdGlvbiIgdmVyc2lvbi AiMjAxNyIsIG5vIGV4cGlyYXRpb24g ZGF0ZSwgZXhjbHVzaXZlIyNBSUQ9Yz ZiZWY5ZDEtYmU4Ny00MDQ4LTg1NWUt OWFhODc4YzUwMzlkAHEABAAAAAFyAA gaHgR4aqdrRBEAH0VNUyBHZW5lcmF0 ZWQgUGVybWlzc2lvbiBUaWNrZXSRAS tBAAFSSwESKkUgbHptN2VTaFRhTFBo Q2ZKckdpNExmOXdDaVRVR1VZam0wcE NheklUeFoxTDhmLGwwWnJLOUpnckhF VmtTczIxOExKMG9IUUl4UkI4SkhpeT pDaVVGSW1WWndGdVZVY1NnRTZZZ3k3 NkRuZWI1VmJZTVVKbHhXQ1dhVXFNSn pETDdLdkxVRzI2Yzcsb2hVeWNhNFNY SjhiR0tMQiMgIkFsbG93QXV0b1N1Z2 dlc3RDcmVhdGlvbiIgdmVyc2lvbiAi MjAxNyIsIG5vIGV4cGlyYXRpb24gZG F0ZSwgZXhjbHVzaXZlIyNBSUQ9YzZi ZWY5ZDEtYmU4Ny00MDQ4LTg1NWUtOW FhODc4YzUwMzlkAHEABAAAAAFyAAi8 B5TNoSwdwXEABAAAAAFyAAifm7Xid7 77mw== 
 
 but do not know what to do with it, I disinstalled all all program from my old PC a few days ago and would now like to descativate the license to install the program and the license on my new computer

Paul · Answer

Pascale Bavoux 
 You should have deactivated the licence before you uninstalled the program. But this article explains how to activate and deactivate offline: 
 https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039784 
 However, I don't think this is what you need. You didn't tell us the version of Studio you are using so pick the appropriate one and see if you can reset the licence yourself. 
 For SDL Trados 2007 and SDL Trados Studio 2009 use this KB article ( gateway.sdl.com/.../communityknowledge ) and follow the instructions. 
 For SDL Trados 2011 and SDL Trados Studio 2014 use this KB article ( gateway.sdl.com/.../communityknowledge ) and follow the instructions. 
 For SDL Trados 2015, SDL Trados Studio 2017, SDL Trados Studio 2019 and SDL Trados Studio 2021 use this KB article ( gateway.sdl.com/.../communityknowledge ) and follow the instructions.

Trados Portfolio > 2. Licensing and Installation

I need to desinstall a license on a PC I do not use anymore