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I had a 30 day trial account and now purchased the version. I have deinstalled the old version and installed the new version. I can activate the licence, however I cannot deactivate it. Trados is telling me I cannot deactivate a licence that has expired. I did an offline deactivation which worked. I again deinstalled Trados and installed the new downloaded version again. Trados is once again showing "trial account". How can I make sure that I get the correct version, so that online activating and deactivating works?
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[edited by: Trados AI at 11:48 AM (GMT 0) on 4 Mar 2024]
