Hi,
I had to change my computer. I downloaded SDL Trados Studio 2019 on the new one and after reactivating my license, the interface is not working well (I can't open a new document for translation) and my two TM just disappeared... How can I proceed to restore all the functionalities of my license?
Thanks in advance,
David
David Chaigne Support Case Id : 00548184. Hello David, I have checked your account and it appears that you have both 2019 and the upgraded 2021 Starter license activated at the same time. Support case has been logged for your assistance. Please check your SDL Community email address for updates.
Lydia Simplicio | RWS Group
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Thank you Steven, I've seen that on my account but I don't even know how it did happen. Shall I desactivate the 2021 license?
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