I have now spent HOURS on this issue and have received no support from SDL. I reinstalled Windows (via Parallels) on my computer. Subsequently, I downloaded and reinstalled SDL Trados 2019 as well. I have tried every license key (plus reset) and it keeps saying ACTIVATION FAILED. I need the product up and running.
Hello Melissa Mann ,
All users are entitled to free licensing and installation help. This can be accessed via your SDL Account/Support -
However, as you have started this thread in the SDL Community ( the right place to be if you need help - I will log a ticket on your behalf).
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hello Melissa Mann ,
All users are entitled to free licensing and installation help. This can be accessed via your SDL Account/Support -
However, as you have started this thread in the SDL Community ( the right place to be if you need help - I will log a ticket on your behalf).
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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