Geraldine Masson

Try resetting Studio.  

Rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart Studio:

c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0

So the path would become this:

c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0_old

If you can't find this folder then you need to unhide your hidden files/folders:

www.howtogeek.com/.../

Thanks Paul.

I renamed the folder as you suggested and could open Studio. But it seems I cannot access to the memories any more.

I intended to upgrade to Studio 2021. Do you think it would solve everything? 

Thanks a lot in advance.

Géraldine Masson

Geraldine Masson

Geraldine Masson said:

But it seems I cannot access to the memories any more.

Can't access or they are just not there?  Sounds to me as though you just need to add them back if you want them in the list.