Hello, I installed my recently purchased version of Studio 2021 but when I come to add a new file to an existing project, I get an error message. 'Failed to Add XXX file in the path YYY. Access to path YYY denied.' I have no other applications running and I am using Windows 10. Any suggestions on how to resolve this are very welcome as I cannot keep using 2019 indefinitely...
Thanks Gillian
Hello Gillian Shaw,
There can be a number of reasons why you receive the 'access denied' error.
It is always helpful if you can provide the full error message and path (and stack trace if there is one) as this often provides useful information-
Where are you saving the additional files you wish to add?
Try creating a new folder e.g. (Users/Documents/New files) and try adding the file(s) from there
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hello Gillian Shaw,
There can be a number of reasons why you receive the 'access denied' error.
It is always helpful if you can provide the full error message and path (and stack trace if there is one) as this often provides useful information-
Where are you saving the additional files you wish to add?
Try creating a new folder e.g. (Users/Documents/New files) and try adding the file(s) from there
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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