fails to start the Studio, error message "Failed to initialize view ’SimpleStartView’"

Hi all

During the upgrade, The Studio (2021) rolled back the installation (Error no 1603) and removed my previous program. I tried the solution in this post https://community.sdl.com/product-groups/translationproductivity/f/studio/32709/studio-2021-sr1-installation-error.

It seems ok with installation but now gives me an error "Failed to initialize view ’SimpleStartView’" when I tries to start the Studio.

I have repaired Studio following the instruction here https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039395

and reset Studio following https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0033669

Appreciate if someone can help.

Thanks

Parents
  • So you 100% followed these steps?

    1. Go to C:\ProgramData\SafeNet Sentinel\Sentinel RMS Development Kit and rename the System folder.  So for example, change this:
      c:\ProgramData\SafeNet Sentinel\Sentinel RMS Development Kit\System
      to this:
      c:\ProgramData\SafeNet Sentinel\Sentinel RMS Development Kit\System_old

    2. Open a command line as administrator.  To do this type CMD into the run field in Windows and select "Run as administrator" like this:
      Windows search bar showing 'cmd' typed in with Command Prompt app visible. Red arrows pointing to 'Run as administrator' option.

    3. Type the following commands into the command line
            cd C:\ProgramData\Package Cache\SDL\SDLTradosStudio2021SR1
      Press the enter key
            lsinit.exe  –debug
      Press the enter key
      Should look like this before the final press of the enter key
      Command Prompt window with commands entered: 'cd C:ProgramDataPackage CacheSDLSDLTradosStudio2021SR1' followed by 'lsinit.exe  debug'.

    4. Allow the process to continue when prompted and you'll see something like this:
      Command Prompt displaying Sentinel RMS Development Kit error messages with multiple 'returned error code' lines and prompt to 'Press Enter to continue...'.
      Press the enter key again, and close the command prompt

    5. Finally run the Studio installer again.

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

    emoji


    Generated Image Alt-Text
    [edited by: Trados AI at 11:57 AM (GMT 0) on 4 Mar 2024]
Reply
  • So you 100% followed these steps?

    1. Go to C:\ProgramData\SafeNet Sentinel\Sentinel RMS Development Kit and rename the System folder.  So for example, change this:
      c:\ProgramData\SafeNet Sentinel\Sentinel RMS Development Kit\System
      to this:
      c:\ProgramData\SafeNet Sentinel\Sentinel RMS Development Kit\System_old

    2. Open a command line as administrator.  To do this type CMD into the run field in Windows and select "Run as administrator" like this:
      Windows search bar showing 'cmd' typed in with Command Prompt app visible. Red arrows pointing to 'Run as administrator' option.

    3. Type the following commands into the command line
            cd C:\ProgramData\Package Cache\SDL\SDLTradosStudio2021SR1
      Press the enter key
            lsinit.exe  –debug
      Press the enter key
      Should look like this before the final press of the enter key
      Command Prompt window with commands entered: 'cd C:ProgramDataPackage CacheSDLSDLTradosStudio2021SR1' followed by 'lsinit.exe  debug'.

    4. Allow the process to continue when prompted and you'll see something like this:
      Command Prompt displaying Sentinel RMS Development Kit error messages with multiple 'returned error code' lines and prompt to 'Press Enter to continue...'.
      Press the enter key again, and close the command prompt

    5. Finally run the Studio installer again.

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

    emoji


    Generated Image Alt-Text
    [edited by: Trados AI at 11:57 AM (GMT 0) on 4 Mar 2024]
Children