Hi Giusseppe,

If I'm reading this correctly then I guess the answer should be straightforward for you to implement.  You basically do exactly the same as you did to get Studio installed on the desktop.

1. Copy the installation file(s) or download again

2. Run the installers

3. Activate the licence

Is this what you needed or have I completely misunderstood your question?

Hi Paul,

thanks a lot, but on the page of possible downloads the confusion is more than complete, I'm  afraid :((

Can I copy the installation files on an USB key from the desktop to transfer them to the laptop? Then procede with the other actions of the licincing? Can that really work?

Or shall I download a copy of Studio 2014 PLUS as if I had to purchase it again, i.e. to put in the cart, but then not pay anything at all, or what?

Thanks for your patience,

Giuseppe

Hi Giusseppe,

Yes, copying the installation file onto a USB will really work.  It is the same file you would download from your account.  Please do not purchase again this is not necessary.

I am surprised you have a problem with which files to download though. There is surely only one SDL Trados Studio 2014 installer?  Perhaps you are not looking in the right place.  Have you gone to your MySDL account and logged it to see your available downloads and licenses?

Basically my question is: I don't know what to download on the laptop, which product, another copy again of Studio 2014 PLUS, the same one I already have on the desktop? A trial copy of Studio 2014 without the PLUS word? The page of the downloads is anything but clear.

All the info refers to buying or to free trial but which action to choose from the options then?

Hi Paul,

thank you.

Yes, of course I can see all my licences on my page, BUT I think I need a copy of the tool installed on the new machine before clicking on the licence or the system will probably say that no copy of the product exists on the computer, does it make sense or am I missing something?

I'll try copying the installatin file, and keeping my fingers crossed.

Best regards,

Giuseppe

Hi Giussepe,

Hmnn... I think there may be a little more confusion here.  The product is actually activated through the product Activation dialog.  So you cannot activate it without installing it first.  You don't need to click on the license in your MySDL acount at all.

Maybe review this video?

Also, look in your downloads section and not your licenses.  That's where you'll find the download to install.  But as I said, if you already have a copy of the installer it will be much faster to use that (as long as you got the installer from your MySDL account in the first place!)

Hello Paul,

after thinking and thinking again I reached the conclusion shown below.

The problem was completely ignored in all the information pages and videos provided, they were very misleading and caused all the confusion, and unfortunately made me bother you:

1) one has to download a free trial copy again of STUDIO 2014 on the new machine, as you also mentioned somehow.

2) when launching STUDIO, the license window will open (it will show the free license, which lasts for a month),

3) Instead of waiting the end of the trial month of course one can insert the licence key which has been paid for ( the PLUS version had two keys: in my case I still have the second key, the first one was used for the copy I have on the desktop).

4) And then everything should go smoothly for the copy on the laptop machine.

Obviously the free trial page contains STUDIO 2014 clearly downloadable (but the DOWNLOADS page DOES NOT, there STUDIO 2014 is NOT shown at all, as you can see from my screenshots sent before via e-mail, I could not insert the screenshots here!!!) and there should be no problems, apparently.

My only doubts refer to this: as the page wants e-mail and name again, I hope the system will not make a mess and will not prevent me from going on when it recognises me as the same customer who purchased and downloaded the copy on the desktop ... I hope this won't happen.

Is what I want to do correct?  Or am I wrong again?

Thank you for your patience once more.

Best regards,

Giuseppe

Hello Paul,

after thinking and thinking again I reached the conclusion shown below.

The problem was completely ignored in all the information pages and videos provided, they were very misleading and caused all the confusion, and unfortunately made me bother you:

1) one has to download a free trial copy again of STUDIO 2014 on the new machine, as you also mentioned somehow.

2) when launching STUDIO, the license window will open (it will show the free license, which lasts for a month),

3) Instead of waiting the end of the trial month of course one can insert the licence key which has been paid for ( the PLUS version had two keys: in my case I still have the second key, the first one was used for the copy I have on the desktop).

4) And then everything should go smoothly for the copy on the laptop machine.

Obviously the free trial page contains STUDIO 2014 clearly downloadable (but the DOWNLOADS page DOES NOT, there STUDIO 2014 is NOT shown at all, as you can see from my screenshots sent before via e-mail, I could not insert the screenshots here!!!) and there should be no problems, apparently.

My only doubts refer to this: as the page wants e-mail and name again, I hope the system will not make a mess and will not prevent me from going on when it recognises me as the same customer who purchased and downloaded the copy on the desktop ... I hope this won't happen.

Is what I want to do correct?  Or am I wrong again?

Thank you for your patience once more.

Best regards,

Giuseppe

Hi Paul,

I solved the problem.

I actually saw STUDIO 2014 on the Downloads page , but as it also said Service pack 2, I thought it referred to that and not to the CAT TOOL itself.

So I actually had downloaded it, but did not dare open it, as it LOOKED something different from STUDIO 2014!!!

Please add a note to your tutorials, this should definitely be mentioned and made clearer or other customers will get very confused! I do hope I'm the stupidest of your customers! :)

I do apologize for all the trouble, thank you very much for your patience.

Best regards,

Giuseppe

I do hope I'm NOT the stupidest.... :) That's what I meant to say, of course :))

Glad you sorted it out... I get on a flight not knowing and when I get off the problem is gone!  I like these kind of problems :-)

I'll pass your feedback on so we can improve the information beyond all doubt!

Thank you

Giuseppe