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I just installed in a new pc with Windows 10 SDL Trados Studio 2021 and activated my license.
Once I tried to create a new project the following error popped up: "reference to an object not set on an object instance". If I click "create local project" or "translate as single document" it doesn't happen, but if I just click "create new project" it happens, I understand the error has to do with Language Cloud for some reason.
Please find attached the error file I saved from the popup.
<SDLErrorDetails time="13/12/2020 12:25:33">
<ErrorMessage>Riferimento a un oggetto non impostato su un'istanza di oggetto.</ErrorMessage>
<Exception>
<Type>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<HelpLink />
<Source>Sdl.TranslationStudio.LanguageCloud</Source>
<HResult>-2147467261</HResult>
<StackTrace><![CDATA[ in Sdl.TranslationStudio.LanguageCloud.Subscription.SubscriptionLicense.GetTargetLanguagesQuota()
in Sdl.TranslationStudio.LanguageCloud.Subscription.SubscriptionLicense.get_MaxTargetLanguages()
in Sdl.TranslationStudio.Common.ProjectLanguagesControl.CustomControl.ViewModel.LanguageCloudCustomLanguagesViewModel.CheckLanguageRestrictions()
in Sdl.TranslationStudio.Common.ProjectLanguagesControl.CustomControl.ViewModel.CustomLanguagesViewModel.OnSelectedItemsChanged()
in Sdl.Desktop.Platform.WPF.Command.RelayCommand.Execute(Object parameter)
in Sdl.MultiSelectComboBox.Behaviours.EventBehaviourFactory.ExecuteCommandBehaviour.HandleEvent(Object sender, EventArgs e)
in Sdl.MultiSelectComboBox.Behaviours.EventBehaviourFactory.ExecuteCommandOnRoutedEventBehaviour.EventHandler(Object sender, RoutedEventArgs e)
in System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
in System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
in System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
in System.Windows.UIElement.RaiseEvent(RoutedEventArgs e)
in Sdl.MultiSelectComboBox.Themes.Generic.MultiSelectComboBox.<>c__DisplayClass187_0.<RaiseSelectedItemsChangedEvent>b__0()
in System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
in System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
in System.Windows.Threading.DispatcherOperation.InvokeImpl()
in System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
in MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(Object obj)
in System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
in System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
in System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
in MS.Internal.CulturePreservingExecutionContext.Run(CulturePreservingExecutionContext executionContext, ContextCallback callback, Object state)
in System.Windows.Threading.DispatcherOperation.Invoke()
in System.Windows.Threading.Dispatcher.ProcessQueue()
in System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
in MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
in MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
in System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
in System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
in System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
in MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
in System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
in System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
in System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
in System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
in Sdl.TranslationStudio.Application.Launcher.RunApplication()]]></StackTrace>
</Exception>
<Environment>
<ProductName>SDL Trados Studio</ProductName>
<ProductVersion>Studio16</ProductVersion>
<EntryAssemblyFileVersion>16.1.2.4090</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 10 Home</OperatingSystem>
<ServicePack>NULL</ServicePack>
<OperatingSystemLanguage>1040</OperatingSystemLanguage>
<CodePage>1252</CodePage>
<LoggedOnUser>DESKTOP-V0OK88I\elisa</LoggedOnUser>
<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
<ComputerName>DESKTOP-V0OK88I</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>8252684 MB</PhysicalMemory>
</Environment>
</SDLErrorDetails>
Thank you!
