My old computer crashed and I'd like to deactivate or reset my license to use on my new computer, but I keep getting error messages. Please help. Thank you.
My old computer crashed and I'd like to deactivate or reset my license to use on my new computer, but I keep getting error messages. Please help. Thank you.
What version and what error messages?
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
I have SDL Trados 2019. When I try to reset it says there has been an error, please try again later. When I try to deactivate offline and enter the authorization code, it says the same thing.
I have SDL Trados 2019. When I try to reset it says there has been an error, please try again later. When I try to deactivate offline and enter the authorization code, it says the same thing.
Hello Christina Siegel,
Your license has been reset, please try to activate it on the new computer.
Thank you,
Sorin