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I try to generate certificate but I get an error message and a request to contac SDL support which I do :) Kind of urgent, as I reinstall my Windows.
I try to generate certificate but I get an error message and a request to contac SDL support which I do :) Kind of urgent, as I reinstall my Windows.
Hello Małgorzata Szczypińska ,
You can reset your own license by logging in and then selecting- Reset License and then choosing the activation you wish to reset.
Lydia Simplicio | RWS Group
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You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thank you Steven, this I had done before. Now retried and I receive the same error message
Małgorzata Szczypińska Support Case Id : 00570871. Support case has been logged for your assistance. Please check your SDL Community email address for updates.
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hello Steven,
I have the exact same problem.
I am currently working in the demo version since I had to reinstall my Windows anyway, hoping I could just keep trying again but it still doesn't work.
Please, can you help?
Thanks, will someone contact me again?
Hello Małgorzata Szczypińska,
Your license has been deactivated from our end and it`s now available for activation. Have you tried to activate it? Are you encountering any issue?
Thank you,
Sorin
