SDL Trados Studio 2021 Freelance Plus
Hi support team,
I cannot seem to activate my software on my second computer.
One one computer, I use Windows. On this laptop I use a Mac operating system.
Support and Maintenance Agreement Number: PSA868487485
Looking forward to hearing from you.
Regards
Dirk
No, I cannot click the download button on the second computer. I should be able to do that, right? With my current plan, I expect to be able work on two computers.
No, I cannot click the download button on the second computer.
What does this mean? You can't see it, something won't let you put the mouseover the button to click on it, it just doesn't work when you click it?
If the latter please use a different browser or download it from this KB article:
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0027380
Paul Filkin | RWS Group
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Dear Paul,
Thanks for your answer but it's still not working.
The error message says the MacBook Air I'm using doesn't support Windows exe.files so I suppose I need a MAC exe version?
Hope we can solve the problem soon!
Regards
Dirk
Hello Dirk Staf
Studio can only be installed on Windows environments. Please refer to this article for more details: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0033346
Thank you,
Sorin
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