. But I need it badly, because my desktop computer doesn't work any more. There is no help online, nothing. I'm really angry about the bad serve

Hello, I need to transfer my license to my airbook and I cannot do it because I already transferred it three times. The desktop Mac is broken and I badly need SDL for an urgent job. There is no help and no chat on SDL, no support for the lot of money you pay for the crap. What can I do next? Pay more? Is the so only issue?