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I have Trados SDL Starter version on my computer, and wanted to upgrade it to SDL Freelance. I've already purchased the new version but cannot open it on my computer. On my SDL account I can see both licences.
The problem is I can't desactivate the old licence (starter) and activate the new one (freelance) in my SDL Account.
In my desktop application I had introduced the new licence code (freelance ) and it works , but we don't have the option TM (translation memory) and the app says that it's necessary to update.
How could I resolve this?
