problem with an existing licence

Hello, 

I am a student at the university of Lille. As a student (M2-MéLexTra) I got a free licence.

I don't really know why but I cannot access my SDL account, it says that my licence does not exist and that I don't have access to it anymore. Even on my SDL account (internet) it says that I don't have any licence, and that I never had one.

I work on an Apple computer (I use Microsoft via VM Ware on my Apple computer). 

Here is the activation code I had for my licence : *******************

Could you help me reinstall it ? or find it ? 

I hope everything is not lost... I've been working on SDL since October...

Thank you, 

Ambre Poilvé

EDITED BY ADMIN- Please do not post personal account details/activation codes in the community forum.