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I bought upgrade from Studio 2019 to Studio 2021 but cannot see licence and licence activation number in my account. What can I do ?
I bought upgrade from Studio 2019 to Studio 2021 but cannot see licence and licence activation number in my account. What can I do ?
Hello Emmanuelle Jeannot ,
As you have upgraded your license, you simply need to process the upgrade correctly in your SDL Account as follows
If you wish to retain your Studio 2019 on the same machine, please ensure you install the latest updates, then when you activate Studio 2021, this license will also activate Studio 2019
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hello Emmanuelle Jeannot ,
As you have upgraded your license, you simply need to process the upgrade correctly in your SDL Account as follows
If you wish to retain your Studio 2019 on the same machine, please ensure you install the latest updates, then when you activate Studio 2021, this license will also activate Studio 2019
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub