Translate
Dear Supporters
- Primary PC: SDL Trados Studio 2021 Freelance Plus
- Backup PC: SDL Trados Studio 2019 Freelance Plus
- Backup PC: SDL Trados Studio 2019 Freelance Plus
I am replacing my backup PC and wish to activate 2019 (not 2021!) on the new one.
However, I cannot deactivate Studio 2019 Freelance Plus on the old machine, instead I get an error message:
"Failed to deactivate.Login for this product key has been restricted."
I would like to try the option to deactivate offline, but my account shows only 2021 and my older licenses, not 2019. So I can't deactivate it.
Even if I try to deactivate my 2021 license, an error occurs.
Any ideas?
However, I cannot deactivate Studio 2019 Freelance Plus on the old machine, instead I get an error message:
"Failed to deactivate.Login for this product key has been restricted."
I would like to try the option to deactivate offline, but my account shows only 2021 and my older licenses, not 2019. So I can't deactivate it.
Even if I try to deactivate my 2021 license, an error occurs.
Any ideas?
thanks -Mike-
