Hello RosaMaria Vitoria ,
When i check your account, it is showing that the license (2019 Pro) is not activated.
After starting Studio- are you asked to activate? Have you tried activating with the correct activation code.
Perhaps you could provide a screenshot of the issue/error
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hello RosaMaria Vitoria ,
When i check your account, it is showing that the license (2019 Pro) is not activated.
After starting Studio- are you asked to activate? Have you tried activating with the correct activation code.
Perhaps you could provide a screenshot of the issue/error
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub