Translate
Hi
Our SDL Studo 2017 Professional does not open. I tried to deactivate offline, reset license, delete the projects XML file, restore the program, and nothing helped.
Desperate as we had projects to deliver today.
Kind regards,
Susana Peixoto
Hi
Our SDL Studo 2017 Professional does not open. I tried to deactivate offline, reset license, delete the projects XML file, restore the program, and nothing helped.
Desperate as we had projects to deliver today.
Kind regards,
Susana Peixoto
Try a reset first.
Rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart Studio:
c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0
So the path would become this:
c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0_old
If you can't find this folder then you need to unhide your hidden files/folders:
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
