Double billing

Question

Dear Sir/Madam, 
 It seems that I have done something wrong in my purchase and it was charged twice in my credit card, I&rsquo;ve just realized there were two invoices (Invoices 630559 and 630560) PDF PDF . 
 
 09/12 SDL PRODUCTS - INTERNET 505,00 USD 505,00 
 10/12 SDL PRODUCTS - INTERNET 505,00 USD 505,00 
 
 Since I only need one license, is it possible to cancel one of these purchases and return me the money to the credit card?

Sorin Perta · Answer

Hello Luciana Lavôr 
 Please contact our Customer Experience team at https://www.sdltrados.com/contact/chat.html or https://sdl.com/chat / https://www.sdltrados.com/store/ and they will help with this. 
 Thank you, 
 Sorin

Trados Portfolio > 2. Licensing and Installation

Double billing