Hello Ričardas Mazrimas ,

First of all, now that you have updated, please ensure you add Studio  to your AntiVirus providers 'exceptions list'

After updating Studio, please also ensure that you have updated MultiTerm (and add this also to the AV providers exceptions list.

If the problem persists, please let us know where your files/projects are stored, whether local or in the cloud and whether you are logged on as Admin or not. 

Hello, Steven,

We have removed AntiVIrus. 

What do you mean by MultiTerm?

Our files/projects are stored on a shared folder on a Windows server with modify permissions.

Ricardas

Hello Steven,

AntiVirus has been removed. 

What do you mean by MultiTerm?

Our files/projects are stored in a shared folder on a Windows server with modify permissions.

Hello,

We have not received any answer. The program does not work even after re-installation.

Hello Ričardas Mazrimas

Sorry for not seeing your reply earlier- please see below on how to notify someone when replying to ensure they are notified.

Thank you for the further information regarding Windows Server.

Ričardas Mazrimas said:

Our files/projects are stored in a shared folder on a Windows server with modify permissions.

is not a supported workflow, and is perhaps the reason for the crashes.

The following Gateway articles, explains this in more detail and possible solutions

https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0033035

https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0024742

The problem persists.

I have reinstalled the program (downloaded SDL Trados Studio 2021 SR1 CU3). Then I created a new project (using the original English text (it was converted from PDF) for translation into Lithuanian) and also created a new memory (without adding any other memories) on the desktop, but as soon as I try to confirm a translated segment, the program crashes.

Ričardas Mazrimas Support Case Id : 00575469. Support case has been logged for your assistance. Please check your SDL Community email address for updates.