I have just bought the upgrade to SDL Trados Studio 2021, but I cannot upgrade my 2019 license. It keeps giving me a warning, and I can't find the new license.
How can I proceed?
Thank you very much for any help
I have just bought the upgrade to SDL Trados Studio 2021, but I cannot upgrade my 2019 license. It keeps giving me a warning, and I can't find the new license.
How can I proceed?
Thank you very much for any help
Hello Angela Maria Gomez ,
I haven't been able to verify your SDL Account- Could you please send me the order number (swhale@sdl.com) and I can help you further.
Please dont post any personal information here in the community.
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hello Angela Maria Gomez ,
Thanks for the order number.
I can see that you have simply not yet processed the upgrade in your account yet.
Please log in to your account/Licenses and click where shown and follow the instructions
Your new activation code will then be available.
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub