I have just bought the upgrade to SDL Trados Studio 2021, but I cannot upgrade my 2019 license. It keeps giving me a warning, and I can't find the new license.
How can I proceed?
Thank you very much for any help
I have just bought the upgrade to SDL Trados Studio 2021, but I cannot upgrade my 2019 license. It keeps giving me a warning, and I can't find the new license.
How can I proceed?
Thank you very much for any help
Hello Angela Maria Gomez ,
I haven't been able to verify your SDL Account- Could you please send me the order number (swhale@sdl.com) and I can help you further.
Please dont post any personal information here in the community.
Oana Nagy | Developer Experience | QA Engineer | RWS Group
Hello Angela Maria Gomez ,
Thanks for the order number.
I can see that you have simply not yet processed the upgrade in your account yet.
Please log in to your account/Licenses and click where shown and follow the instructions

Your new activation code will then be available.
Oana Nagy | Developer Experience | QA Engineer | RWS Group