I can't deactivate Studio 2021 offline can not use Studio 2021 16.1.2-4090 anymore due to a system update. I watched the video and tried to deactivate offline, but I didn't succeed. Could you help me?

Question

I can not open Studio 2021 16.1.2-4090 anymore due to a system update. I watched the video and tried to deactivate offline, but I didn't succeed. Could you help me?

Oana Nagy · Answer

Hello Sylvie Raiche , 
 Please log into your SDL Account/Licences. 
 You can reset your license here-

Trados Portfolio > 2. Licensing and Installation

I can't deactivate Studio 2021 offline can not use Studio 2021 16.1.2-4090 anymore due to a system update. I watched the video and tried to deactivate offline, but I didn't succeed. Could you help me?