I had to format my laptop recently and have installed trados 2019 once again. After this, as the activation did not work with my license, I was advised to "reset" the license. This I initiated in the License page of my account.
However, it resulted in the below error>
"An error has occurred
An email has been sent to support to inform them of the error.
Please try reloading / refreshing this page."
Request to support in resetting my account license.
Thanks !
Anandhi Umashankar.