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I am tryting since last 20 days for solution, but I can not activete my license.
I have removed all sdl components from Control panel and also uninstalled Antiviru]s.
Even after that I am not reseting my license.
I am tryting since last 20 days for solution, but I can not activete my license.
I have removed all sdl components from Control panel and also uninstalled Antiviru]s.
Even after that I am not reseting my license.
Hello soni satish ,
The issue here appears to be that the name you use here in community, is not the same as one registered on the SDL account.
As mentioned in this previous thread- providing us with the order number is essential so that we can track the account.
However, I have now managed to track down the account through the various support tickets than have been logged in the past.
You must log into the correct account Roopa account
You will then see you are able to see and activate Studio 2021
Hope this helps you now.
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hello soni satish ,
The issue here appears to be that the name you use here in community, is not the same as one registered on the SDL account.
As mentioned in this previous thread- providing us with the order number is essential so that we can track the account.
However, I have now managed to track down the account through the various support tickets than have been logged in the past.
You must log into the correct account Roopa account
You will then see you are able to see and activate Studio 2021
Hope this helps you now.
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub