Hello,
I have an issue with SDL Language Cloud. When Im on SDL Trados Studio I click on the upper right button saying "Sign In" and when I enter my credentials it says that my SDL ID is not linked to SDL Language Cloud. I have a license and activated the product. I searched on the forums and somepeople have the same problem as me but there is no answer to their question.
Veronique Rambaud Support Case Id : 00578814. Support case has been logged for your assistance. Please check your SDL Community email address for updates. In the meantime it may also be worth making sure you don't have more than one account or more than one user on your account. You need to be sure the one you are logging in with is the right one.
Paul Filkin | RWS Group
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Hello Veronique Rambaud
- there is an issue with the email address present on the Language Cloud account. I need you to confirm the email. Please check your Inbox or Spam/Junk folders for the emails I sent on Support Case 00578814. If there is no reply, I will have to close this ticket. Thank you.
Thank you for telling me. I hadn't noticed. I confirmed my address.
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