While trying to install Trados Studio 2021 I got an error:
An error ocurred and the program was aborted. you can try running the program again but if the same problem repeats, please generate a debug log (usually found in C:\ProgramData\SDL\Chainer\Logs) and contact technical support.
SuiteLoadException
Error reading the suite file, "C:\ProgramData\Package Cache\SDL\SDLTradosStudio2021SR1\TradosStudio.Suite."
Contents of the debug log mentioned above:
2021-02-01 17:13:50,026 INFO : Logging started.
2021-02-01 17:13:50,036 INFO : Sdl.Tools.Chainer.ProgramOptions:
Base: Sdl.Tools.Chainer.ProgramOptions
Help switch present: False
Error text:
Options:
[task, install]
[suite, TradosStudio.Suite]
[uilevel, all]
[noconsole, ]
[loglevel, all]
Arguments:
Task: Installation
UILevel: All
Suite path: C:\ProgramData\Package Cache\SDL\SDLTradosStudio2021SR1\TradosStudio.Suite
Response path:
Logger directory: C:\ProgramData\SDL\Chainer\Logs
Logger level: ALL
MSI log level: Verbose
Confirm ? no
2021-02-01 17:13:50,066 INFO : Loading version 1.8 suite.
Can you help?
[locked by: Steven Whale at 5:17 PM (GMT 0) on 3 Feb 2021]