I am now using Trados 2019 freelance Plus, I want to deactivate license because I upgraded to 2021.but I cannot deactivate in both online and offline. Can you support me?
Trados 2019 freelance Plus から 2021 へアップグレードしようとしましたら、ライセンスのオンライン非アクティブ化ができず、オフラインでも試したものの、権限が違うと記されて、非アクティブ化ができない状態です。
ライセンスは正規のものであり、アカウントにもきちんと登録されてありますので、そちらの方で手動にてライセンスの非アクティブ化を進めていただけるなどしていただければ幸いです。
以上 よろしくお願い申し上げます。
Hello Takuma Deguchi
As you have Freelance license it`s not necessary to deactivate it, you can upgrade to 2021 while Studio 2019 is still activated.
However, if you still want to deactivate the license let me know and I`ll deactivate it from my end.
Thank you,
Sorin
Hello Sorin Petra
Thank you for your message.
I still want to try the deactivation, please help me to deactivate there.
Thank you,
Takuma
Hello Takuma Deguchi
Your license has been reset. If you want to bring Studio in the activation state (to deactivate it locally), please follow the below steps:
Thank you,
Sorin
Hello Sorin Petra
Thank you for your advice.
I already have upgraded to 2021 version.
Thank you,
Takuma
Hello Sorin Petra
Thank you for your advice.
I already have upgraded to 2021 version.
Thank you,
Takuma
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