Hello,
I have a new laptop with Windows 10. I am trying to install Trados 2014. Unfortunately I continue to receive the following error message: An error occurred while downloading a required file.
What can I do?
Thank you very much in advance
Hello,
I have a new laptop with Windows 10. I am trying to install Trados 2014. Unfortunately I continue to receive the following error message: An error occurred while downloading a required file.
What can I do?
Thank you very much in advance
Hello Ivanka Stamatova
Please try to install Studio 2014 manually: gateway.sdl.com/.../communityknowledge
If it doesn`t work, when the error message pops up, click on the Details button and check what component is mentioned there. Try to search that component on Google, download and install it separately. Then, tun the Studio installer again. If you still have issues send me a screenshot where the Details are visible.
Thank you,
Sorin
Hi,
thanks a lot for your answer. Unfortunately it didn´t work for me.
This is what I continue seeing
Thank you,
Ivanka
Hello Ivanka Stamatova
Please click on the Details button and send me another screenshot. This will help me to see what component cannot be installed.
Thank you,
Sorin
Hello Sorin,
I just managed to solve the problem. I didn´t have Microsoft Visual C++ 2005. Now it works fine.
Thank you for your time!
Kind regards,
Ivanka Stamatova